Ordering

Frequently Asked Questions

You can easily add a product to your shopping cart via the green button with the shopping cart. You can then order your product by pressing 'Proceed to checkout' in your shopping cart. Ordering is even faster if you already have an account with us. Your name and address are already in our system.

You can change the name or address of the order as long as you have not received a shipping confirmation. You do this by contacting our customer service via the contact form below.

We aim to dispatch your order as quickly as possible. That’s why it is processed immediately in our warehouse. Unfortunately, cancellation is no longer possible once the order is completed.

 

Contact Form

Is your question not among the frequently asked questions and answers? Please contact us via the contact form below:

 

Other question?

Do you have a question? Find your answer below in our frequently asked questions per category:

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