I'm sorry to hear that! We are happy to solve this for you quickly and carefully. Register it in our portal and upload a photo of the damaged product.
As soon as we have received this, we will send the correct part or a new product.
When you have received a damaged product and it has to be returned, you will receive a link from us. You can request a free label to return the product via this link.
If you have received an incorrect order, you can indicate this in our portal. Upload a photo of what is incorrect. As soon as we have received this, we will send the correct part as soon as possible.
If you have to return a product, you can return it free of charge via the portal with the product.
If you have received an incorrect product and it has to be returned, you will receive a link from us. You can request a free label to return the product via this link.
Did you receive an order that is not complete? Register it in our portal. We will contact you as soon as possible
Do you have a question? Find your answer below in our frequently asked questions per category:
- Advice and quote
- To order
- Payment and invoice
- Damaged or incorrect order
- Installation Tips
- Other questions